1. Press the Windows key on the keyboard or click the 'Start' button in the lower left corner of the screen.
2. Open 'My Computer' if you are using Windows XP. Open 'Computer' if you are using Vista and Windows 7.
3. Double click the drive letter of your hard disk, which is usually 'C.'
4. Double click the 'Windows' folder and open 'System32.'
5. Click 'Name' to arrange the files and folders in alphabetical order.
6. Scroll down the list of files and folders until you find 'msgina.dll.'
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