Thursday, March 6, 2014
The Touchpad Won't Scroll on My Laptop
Default Settings
1. Click 'Start' on the bottom right corner of your screen. If you cannot get your touchpad to move the cursor to the corner, you may need to hook up a mouse to your laptop for the time being. Type 'Main.cpl' and then 'Enter.'
2. Click on 'Device Settings' and then click the 'Disable internal pointing device' to clear it.
3. Close out of your applications and restart the laptop.
4. Unplug the mouse that you have attached and attempt to scroll with the touchpad again. Your default settings should now be restored.
Update Your Drivers
5. Click 'Start', 'Control Panel' and then 'Uninstall a Program.' Since the resetting of your default settings did not work, you may have to plug in a mouse to your laptop.
6. Find 'Synaptics Pointing Device Driver.' It may also be listed as 'Track pad' or 'Touch pad.' Click on 'Uninstall' or 'Remove.'
7. Download the most recent driver available for the touchpad from the website of the manufacturer of your laptop. If there is no specific update from your manufacturer, you can find universal drivers.
8. Install the driver. Restart your laptop.
9. Remove the mouse that you have plugged in and attempt to scroll.
General Maintenance
10. Wipe the touchpad clean with a lint-free cloth.
11. Pour glass cleaner on a piece of lint-free cloth and wipe the touchpad, then allow it to air dry.
12. Try to use the touchpad to scroll.
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